Hotels
Rooms
Revenue Increase
Portfolio Revenue
TERANGA: IS MORE THAN HOSPITALITY; IT IS OUR CULTURE
It is an unbridled way of life instilled in our work that forms our values.
Passion for hospitality and excellence is deeply ingrained in our culture. We are motivated by a shared enthusiasm for our work and a dedication to achieving the highest standards. This passion drives innovation, creativity, and a relentless pursuit of excellence in every aspect.
It is a reflection of the core values of Teranga – warmth, inclusivity, community, collaboration, growth, ethical responsibility, and passion. By embodying these principles, we not only provide exceptional service to our hotels but also create a thriving, supportive, and forward-thinking workplace for our partner hotel’s success.
INVESTOR SUCCESS
WE FOCUS ON THE SUCCESS OF THE HOTELS THROUGH EFFECTIVE AND EFFICIENT OPERATIONAL, BUDGET AND REVENUE MANAGEMENT
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What Makes Us Different
The unbridled Spirit of Hospitality
We provide our partners with excellent and unmatched hospitality management. To inspire with innovative solutions for the unique needs of hotels. Owners of hotels are on a mission, and we are there to provide the support and services to make that mission seamless so they can make sustainable profit and grow. Born from a desire to improve the lives of others, we’re driven by curiosity and bound by determination. We delight our partners with exceptional service and superior hospitality management.
Teranga Hospitality In The News
Where Passion Meets Purpose
PROVIDING STRATEGIC OVERSIGHT
- Rates Positioning & Optimization
- E-mail Reporting
- Phone Support
- Rate Discrepancy Reporting
- Guest Ledger Review
- Credit Checklist Review
- High Balance Review
- Advance Purchase Review
- Deposit Due & Pre-Paid Review
- Room Move Reporting
- No Show Management
- Cash Renewal Reporting
- Sales Calls & Emails
- Lead Generation
- RFP Submission
- Customer Care Cases & Guest Relations Response
- Medallia Review Response & Management
- OTA Review Response & Management
- Chargeback Response & Management
- Hotel Journal & Batch Reconciliations
- Rate Parity Prevention & Analysis
- STR Report Analysis
- Segmentation Management & Reporting
- Events Management & Pricing
- Pace Reporting & Analysis
- Pickup Reporting & Analysis
- Revenue Strategy Meetings
- Review of Property Availability Restrictions
- Group Pickup Review & Follow up
- Distribution Channel Management & Availability
- Satisfaction Reporting & Analysis
- Hotel Statistics Reporting
- OTA Commission Reconciliation
- Sale Strategy Meetings
- Operations Meeting with Property
- Brand Site Content Management
- OTA Site Content Management
- Market Insight Analysis
- Franchise Bill Audit
- Franchise Communication
- Compliance Fee Management
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