Group Sales secures large bookings for events, conferences, and weddings, creating tailored packages and negotiating contracts to maximize hotel revenue.

Lead Generation attracts potential customers through targeted marketing, collecting their contact information to nurture into sales opportunities for the hotel.

RFP Submission involves responding to client requests for proposals with tailored hotel offerings, aiming to secure group bookings and event business.

Teranga Hospitality manages LNR & Direct Bills, securing local business rates and simplifying billing for consistent partnerships and streamlined revenue collection for hotels.

Teranga Hospitality’s Group Pickup Review analyzes booked group room performance, identifying trends and optimizing strategies to maximize revenue and occupancy.

Teranga Hospitality’s Market Insight Review analyzes market trends, competitor activity, and guest behavior, providing data-driven strategies for optimal hotel performance.

Teranga Hospitality’s Demand Analysis Review examines booking patterns and market trends to forecast demand, enabling proactive revenue and operational adjustments.

Teranga’s Event Impact Review assesses event performance, analyzing revenue, guest feedback, and market effects to refine future event strategies.

Teranga’s Economic Analysis Review scrutinizes market conditions and financial data, providing hotels with insights to navigate economic shifts and optimize revenue.

Teranga’s Trend Forecast Review analyzes market data, predicting future trends to inform hotel strategies, optimize revenue, and maintain competitive advantage.

Teranga Hospitality’s Performance Analysis evaluates hotel metrics, identifying strengths and weaknesses to optimize operations, enhance revenue, and improve guest satisfaction.

Teranga’s Rate Discrepancy Reporting monitors pricing across channels, identifying inconsistencies to ensure rate parity and maximize direct bookings.

Teranga’s Credit Check Review assesses potential clients’ creditworthiness, minimizing financial risk and ensuring secure transactions for hotel bookings and events.

Teranga’s High Balance Review monitors large outstanding accounts, ensuring timely collection and minimizing financial exposure for hotel revenue.

Teranga manages Pre-Paid & Deposit Due, ensuring timely collection to secure bookings and minimize financial risk for hotel revenue streams.

Teranga’s Room Move Reporting tracks guest room changes, analyzing patterns to improve operational efficiency and enhance guest satisfaction.

Teranga’s No Show Collection manages and recovers revenue from missed bookings, minimizing financial loss and optimizing hotel occupancy.

Teranga’s Cash Renewal service manages and reconciles cash transactions, ensuring accuracy, minimizing discrepancies, and maintaining financial integrity for hotel operations.

Teranga ensures Brand Standards compliance, upholding quality, consistency, and guest expectations across all hotel operations for enhanced brand reputation.

eranga ensures Policy Compliance, implementing and monitoring hotel policies to maintain operational integrity and legal adherence for optimal performance.

Teranga’s Customer Care Response provides timely, personalized solutions to guest inquiries and concerns, fostering satisfaction and building brand loyalty.

Teranga’s Medallia Review Response analyzes guest feedback, providing timely and tailored replies to enhance satisfaction and improve hotel reputation.

Teranga’s Guest Relations Analysis evaluates guest interactions, identifying trends to enhance service, improve satisfaction, and build lasting loyalty.

Teranga’s Customer Care Fee Waiver manages discretionary fee adjustments, balancing guest satisfaction with revenue protection, based on individual circumstances.

Our Chargeback Response manages disputed transactions, providing evidence and representation to minimize financial losses and protect hotel revenue.

Teranga Hospitality’s Batch Reconciliation efficiently matches transaction records, ensuring financial accuracy and minimizing discrepancies for seamless hotel operations.

Teranga Hospitality’s Franchise Bill Audit scrutinizes franchise fees, ensuring accuracy and compliance, optimizing costs and maximizing hotel profitability.

Teranga Hospitality’s Compliance Fee Management ensures accurate tracking and payment of regulatory fees, minimizing risk and maintaining operational integrity.

Teranga Hospitality’s Commission Reconciliation verifies and matches commission payments, ensuring accuracy and optimizing revenue flow from third-party bookings.

Teranga Hospitality’s Advance Purchase Management optimizes prepaid bookings, maximizing revenue through strategic pricing and inventory control, while minimizing cancellations.

Teranga Hospitality’s Account Receivable Management ensures timely collection of outstanding payments, optimizing cash flow and minimizing financial risk for hotels.