Revenue Management
Teranga Hospitality Group’s revenue management program is designed to maximize your hotel’s profitability through data-driven pricing strategies and demand forecasting. We optimize room rates, occupancy, and distribution channels to ensure your property achieves the highest possible revenue. Our expert team continuously monitors market trends and competitor performance, adjusting strategies to capitalize on every opportunity and drive sustainable growth.
Operations Support
Teranga Hospitality Group’s Operations Support program provides comprehensive solutions to streamline hotel operations and enhance efficiency. We help optimize staffing, improve workflow processes, and implement best practices to reduce costs and improve service quality. Our expert team works closely with your staff to ensure smooth day-to-day operations, creating a seamless experience for both guests and employees while boosting overall performance.
Group & Corporate Sales
Teranga Hospitality Group’s Group and Corporate Sales service helps hotels attract and secure lucrative group bookings and corporate clients. We develop targeted sales strategies, leveraging industry connections and tailored outreach to increase business from meetings, events, and corporate stays. Our team works to optimize sales channels, strengthen partnerships, and drive long-term revenue growth from group and corporate segments.
Market Insight
Teranga Hospitality Group’s Market Insight provides valuable data and analysis to help hotels stay ahead of industry trends and make informed decisions. By closely monitoring market conditions, competitor performance, and customer behavior, we deliver actionable insights that guide pricing, marketing, and operational strategies. Our expertise ensures your hotel remains competitive and poised for growth in a dynamic hospitality landscape.
Guest Relations
Teranga Hospitality Group’s Guest Relations service focuses on enhancing the guest experience by creating personalized, memorable interactions. We help hotels build strong relationships with guests, improving satisfaction and loyalty through effective communication, feedback management, and tailored services. Our team ensures that every guest feels valued, driving positive reviews, repeat business, and long-term success.
Finance Management
Teranga Hospitality Group’s Finance Management services include chargeback response and commission reconciliation to ensure your hotel’s financial accuracy and stability. We assist with efficiently handling chargeback disputes, minimizing revenue loss, and ensuring timely resolution. Additionally, our commission reconciliation service ensures that all payments to third-party partners are accurate, preventing discrepancies and optimizing cash flow for your property.
Franchise Relations
Teranga Hospitality Group’s Franchise Relations service ensures smooth communication between hotel owners and franchisors, addressing any issues that may arise. We manage the franchise invoice process, ensuring accuracy in related fees and payments, and resolve any discrepancies efficiently. Our team acts as a liaison to ensure that your hotel remains compliant with brand standards and maintains a positive relationship with the franchisor.
Business Intelligence
Teranga Hospitality Group’s Business Intelligence service provides data-driven insights to help hotels make informed decisions and optimize performance. By analyzing key metrics, market trends, and guest behavior, we deliver actionable recommendations that drive revenue growth, improve operations, and enhance guest satisfaction. Our tailored solutions empower your hotel to stay competitive and achieve sustainable success.